1-800-vermont Call Center & General Tourism Inquiries (RFP)

Vermont Agency of Commerce & Community Development

Vermont Agency of Commerce & Community Development is seeking call center services for tourism inquiries

Reference No.

RFP-2025-3128

Description

Customer service representative(s) to answer questions via email and phone from potential travelers to Vermont. This solicitation has some or all Local funding, additional requirements may apply. Questions Due March 16, 2026 by 1:00 PM EST.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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