Deployment/Implementation Assistance for Regional Transit Fare Collection System

The Kansas City Area Transportation Authority (KCATA) is seeking professional program management and implementation support services to assist with deployment of the region’s new fare collection system. The project includes a phased system rollout beginning June 1, 2026, in preparation for the 2026 FIFA World Cup and represents a significant operational transition as the agency moves from a fare-free model to a multichannel payment environment. The fare technology system, delivered by Genfare, will include validator hardware and back-office software supporting open-loop bankcard payments, mobile ticketing, closed-loop smart cards, limited-use media, retail cash-loading partnerships, and related operational services. Due to the accelerated schedule and the complexity of integrating technical systems, fare policy, regional coordination, and internal process changes, KCATA requires dedicated implementation oversight. The selected consultant will function as an extension of agency staff, ensuring vendor accountability, supporting organizational readiness, and facilitating a coordinated and orderly system launch. The overarching goal of this engagement is to support a seamless implementation that minimizes service disruption, ensures system integrity, prepares staff, and delivers a positive rider experience at go-live