RFPs

911 Call Center Staff Augmentation (RFP)

Metropolitan Washington Council of Governments

Metropolitan Washington Council of Governments is seeking temporary 911 call center staff for Public Safety Access Points.

Reference No.

RFP-2025-3128

Description

Temporary staffing personnel or outsourced services to COG member jurisdictions' Public Safety Access Points and Emergency Communications Centers. This solicitation has some or all Local funding, additional requirements may apply. Questions Due Date Mar 3rd 2026, 5:00 PM.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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