AI Tools for Medicare Experience Modernization - (RFI)

Centers for Medicare & Medicaid Services

Centers for Medicare & Medicaid Services is seeking AI tools for Medicare experience modernization.

Reference No.

RFP-2025-3128

Description

AI tools for medicare experience modernization. Secondary contact Aaron Blackshire, email aaron.blackshire@cms.hhs.gov, Ph 410-786-8204. This solicitation has some or all Federal funding, additional requirements may apply. All questions regarding this RFI should be submitted via email to Primary contact Matthew Wendel, USDS Supporting CMS email matthew.wendel@cms.hhs.gov; Alternate contact Aaron Blackshire, Contracting Officer email aaron.blackshire@cms.hhs.gov. Submit quotes to aaron.blackshire@cms.hhs.gov.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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