Computer Technician Services

REQUEST FOR PROPOSALS (RFP)Computer Technician ServicesSilver Valley Community Resource CenterRFP INFORMATIONRFP Issued: February 28, 2026Proposal Deadline: March 30, 2026Anticipated Contract Start: April 15, 2026Contract End Date: June 30, 2027Total Compensation: Not to Exceed $5,0001. ORGANIZATIONAL BACKGROUNDThe Silver Valley Community Resource Center (SVCRC) is a small nonprofit organization serving residents of the Silver Valley area of North Idaho. SVCRC works to empower affected citizens through grassroots education and outreach, focusing on issues of environmental justice and human health.2. PURPOSE OF THIS RFPThe purpose of this RFP is to solicit proposals from qualified independent contractors to provide computer technician services.3. SCOPE OF WORKThe selected contractor will provide services that may include, but are not limited to:Troubleshooting and resolving hardware and software issuesMaintaining and updating computers, printers, and related peripheralsNetwork troubleshooting and basic configuration supportInstalling updates, patches, antivirus, and security softwareData backup support and recovery assistanceProviding guidance on cybersecurity best practicesAssisting with email configuration and cloud-based systems (e.g., Microsoft 365 or Google Workspace, if applicable)Providing documentation of services performedServices may be provided on-site in Kellogg, Idaho, and remotely as appropriate. Work shall be performed on an as-needed basis within the contract period.4. DELIVERABLESExpected deliverables may include:Written documentation of services performedMonthly service summariesInvoices detailing hours worked and services providedImmediate reporting of any significant security or system risks5. CONTRACT TERMThe contract will begin April 15, 2026, and end June 30, 2027. Continuation of services is contingent upon availability of grant funding, satisfactory performance, and compliance with contract terms.6. BUDGET AND PAYMENT TERMSTotal compensation under this contract shall not exceed $5,000. Contractors must submit itemized invoices no more than once per month. Payment will be issued within 30 days of receipt and approval of a complete invoice.7. MINIMUM QUALIFICATIONSProposers must demonstrate relevant experience, ability to work independently, strong communication skills, and provide at least two professional references.8. FEDERAL COMPLIANCE (If Grant Funded)If funded by federal grant funds, the selected contractor must comply with applicable federal regulations including 2 CFR Part 200, maintain records for a minimum of three years following final payment, and certify that they are not suspended or debarred.9. INDEPENDENT CONTRACTOR STATUSThe selected proposer will serve as an independent contractor and not as an employee of SVCRC and will be responsible for all applicable taxes, insurance, and licensing requirements.10. PROPOSAL REQUIREMENTSProposals must include a cover letter, qualifications, proposed approach, budget, references, and documentation confirming an active Unique Entity Identifier (UEI) and current SAM.gov registration.11. EVALUATION CRITERIAAward will be made to the responsive bidder that meets all qualifications and has the lowest overall bid.12. SUBMISSION INSTRUCTIONSProposals must be submitted electronically in PDF format to:Barbara MillerDirectorsvcommunityresourcecenter@gmail.com(208) 784-8891Subject Line: RFP – Computer Technician ServicesDeadline: March 30, 2026