Case Management and Service Coordination Platform

The Delaware Department of Labor (LAB) is soliciting proposals for a Case Management and Service Coordination Platform, as outlined in RFP number LAB25456-SERVCOORD. The primary purpose of this RFP is to acquire a platform to enhance and streamline case management and service coordination activities within the department. The scope of the project includes the provision of a comprehensive, integrated platform with functionalities encompassing case tracking, service planning, data management, and reporting. The platform should facilitate efficient communication and collaboration among caseworkers, service providers, and clients. Key requirements include: * A robust and secure platform that complies with relevant data privacy regulations. * Capabilities for managing client information, assessments, and service plans. * Tools for tracking client progress and outcomes. * Reporting and analytics features to monitor program performance. * Integration with existing systems is preferred. * Details regarding required proposal format and content can be found in the attached RFP document (LAB25456-SERVCOORD-rfp.pdf) and related appendices. Interested vendors should direct inquiries to Kimberly.snowden@delaware.gov.