Computerized Maintenance and Enterprise Service Management System

Seeks proposals for a service management system to allow for HCPS to leverage any and all of the following functionalities maintenance requests, maintenance scheduling, full ITSM with ITIL frameworks, work order aging, cost data capture, help desk/user support tickets, choice tickets, business intelligence and analytics capabilities, property control/asset management, warranty data, subcontractor data, safety and security, construction/renovation, portable placements, building automation, mass communications, facility use agreements, facility condition assessment, property controlintegration with other systems (E.G, infor finance/ap, infor--hr, foghorn, facilitron, freshworks, efis, focus, gis/locator, c&e cameras, centegix, psap, SNS, transportation, apptegy, etc. ). Question End Date 10/23/2025 12:00 PM EST. This solicitation has some or all Local funding, additional requirements may apply.