FITSM IV&V and QA (RFO)

California Dept. of Justice, IT Contracts and Procurement Unit

California Dept. of Justice is seeking FITSM IV&V and QA for IT service management framework validation

Reference No.

RFP-2025-3128

Description

FITSM (Federated IT service management) framework, independent verification and validation (iv&v) and quality assurance (GA) processes. This solicitation has some or all Local funding, additional requirements may apply.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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