Collection Agency Services for Dallas Water Utilities

City of Dallas, TX

City of Dallas is seeking collection agency services for delinquent utility and miscellaneous accounts.

Reference No.

RFP-2025-3128

Description

The City of Dallas (“City”) through the Dallas Water Utilities Department (“DWU”) seeks proposals to establish a sixty (60) month service contract with two (2) one-year renewal options for collections on delinquent utility accounts and other miscellaneous accounts. The City of Dallas is requesting proposals from qualified and eligible firms to collect payment of delinquent utility accounts and other miscellaneous accounts as provided for in these specifications. The renewal will be exercised by the City at its sole option by providing thirty (30) days advance written notice to Contractor, unless sooner terminated in accordance with the provision of the Contract

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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