Operations, Maintenance, Data Migration and Enhancement Services to Existing Salesforce System

The Oregon State Agency, under the Department of Administrative Services, is soliciting proposals (RFP# S-DASOBO-00014873) for Operations, Maintenance, Data Migration, and Enhancement Services to their existing Salesforce system. The primary purpose of this RFP is to secure a qualified vendor to provide comprehensive support and improvements to the existing Salesforce environment utilized by the Oregon Department of Human Services (ODHS) and the Oregon Health Authority (OHA). The scope of work includes, but is not limited to: * **Operations and Maintenance:** Ongoing support, troubleshooting, and maintenance of the existing Salesforce platform. * **Data Migration:** Migration of data into and within the Salesforce system. * **Enhancements:** Development and implementation of new features and functionalities to optimize the Salesforce environment and meet evolving business needs. Key requirements for prospective vendors include: * Demonstrated experience in Salesforce operations, maintenance, data migration, and enhancement services. * Ability to provide ongoing support and maintenance services to ensure system stability and performance. * Capability to develop and implement new features and functionalities to meet evolving business needs. * Compliance with all applicable state and federal regulations. Interested vendors should refer to the attachments provided, including the RFP document, sample contract, and other relevant documents, for detailed requirements and submission instructions. Bradley Wisniewski is the contact for this RFP.