BMC Remedyforce Helpdesk Ticketing

Health, NYS Dept. of, Division of Nutrition

Health, NYS Dept. of, Division of Nutrition is seeking proposals for bmc remedyforce helpdesk ticketing.

Reference No.

RFP-2025-3128

Description

Provide BMC Remedyforce Helpdesk licenses. A one-year contract for the anticipated contract term 11/12/2025 to 11/11/2026 will be awarded. This solicitation has some or all Local funding, additional requirements may apply.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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