Mobility Eco-System CAD-AVL Planning and Passenger Information System

SMART is seeking a qualified vendor with expertise in Computer Aided Dispatch Automatic Vehicle Location (CAD-AVL) platform to support operation, reporting, dispatching, and information sharing through, both, Transit Center informational monitors, web-based application, third-party Mobile Application (App) solutions, all in an effort to cater to the diverse needs of our existing and future ridership. The desired solution should offer a seamless integration of applications that connect fixedroute and dial-a-ride demand responsive travel options and trip planning activities. SMART’s expectation is that the successful proposer will provide comprehensive transportation information platform with capability to manage, plan, and integrate purchase services for operational staff, customer service representatives, management analytic tools, including National Transit Database (NTD) reporting features, customer-centric planning and informational functions for both fixed route and demand responsive demand delivery options. SMART desires to have one and open software platform solution to accommodate and deliver fixed- and on-demand CAD-AVL solutions. The proposed solution should be able to integrate and push SMART (and if elected Ride Clackamas), information and CAL-AVL functions. It is the desire of SMART, and Ride Clackamas, to acquire a unified comprehensive transit information solution for neighboring jurisdictions. The response to this RFP should encompass a comprehensive approach to integration of CAD-AVL, General Transit Feed Specifications (GTFS) Fixed, Flex, and/or Real-Time feeds, internal and thirdparty mobile application, real-time signage systems functions at Transit Center and bus stops, and facilitate current and future service planning functions. Notice is hereby given that the deadline for proposal submission to the City of Wilsonville SMART is on Thursday, March 12, 2026, by 3:00PM PST. The designated single point of contact for this RFP is as follows:Diana KotlerTransit Operations ManagerSMART28879 SW Boberg RoadWilsonville, OR 90707Email:dkotler@ridesmart.com