Answering Services (RFP)

Taunton Housing Authority

Taunton Housing Authority is seeking answering services to manage calls during off hours

Reference No.

RFP-2025-3128

Description

Provision of an answering service to answer, record and direct its telephone calls during off and specified hours to its agency and its managed authorities. Additional POC Colleen M. Doherty, executive director. This solicitation has some or all Local funding, additional requirements may apply.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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