RFPs
St. Johns County - Purchasing Department
Agreement to Support All Peplink MAX Transit Mini Rounters with Prime-Care

Agreement to Support All Peplink MAX Transit Mini Rounters with Prime-Care

St. Johns County - Purchasing Department

St. Johns County Purchasing is seeking Peplink router support with Prime-Care for device maintenance and emergency response.

Reference No.
RFP-2025-3128
Category
Technology/Software
Due Date
October 10th, 2025

Description

On-site software installation, testing training and post engineering support for the installation of Peplink MAX Transit Mini Routers with Prime-Care support to cover VPN License and Manufacturing Support with service, parts and warranty. West Annual Router Support with 24/7 live emergency response to all traffic that passes through the device, issues related to the hardware, features that originate from another source (like VOIP and Web Servers) Troubleshooting configured systems (like SpeedFusion, VPN, IPSec, HA) and Hardware Advanced Return RMA

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