Benefit Plan Third-Party Administration Services (RFI)

Provide benefit plan third-party administration (bpa) services for the following plan and benefits four (4) cafeteria benefit plans; subsidized medical benefits for eligible part-time employees; a direct pay plan for employees with no-pay status and unpaid leave; health care and dependent care spending accounts; and a commuter benefit plan. These bpa services include customer service through live call centers, email chatbots, and live chat. The vendor responding to this rfi should provide all other bpa services, including, but not limited to 1) cloud-based internet-driven systems and applications; 2) management of carrier file relationships, in-house or subcontracted flexible spending account and commuter vendors, and americans with disabilities act (ada) compliance; 3) verification of dependent and life event documentation; and 4) support for any paperless (i. E. , go-green) initiative the county may offer to its employees. This solicitation has some or all Local funding, additional requirements may apply. Questions are due by September 12, 2025. All questions, without identifying the submitting company, will be compiled with the appropriate answers and issued as an addendum to the RFI on or around September 24, 2025.