Request for Responses for Hosted VoIP Unified Communications Phone Solution II

The Massachusetts School Building Authority (MSBA) has issued Request for Responses (RFR) BD-25-1211-MSBA-MASS-121870 for a Hosted VoIP Unified Communications Phone Solution II. The MSBA is seeking a qualified vendor to provide a comprehensive, hosted VoIP unified communications solution. The scope of this RFR includes providing, implementing, and maintaining a modern, reliable, and scalable phone system. Key requirements include but are not limited to: * **Hosted VoIP Solution:** A fully hosted solution, eliminating the need for on-premises hardware maintenance. * **Unified Communications:** Integration of voice, video, messaging, and other communication tools into a single platform. * **Scalability:** The solution must be able to scale to meet the changing needs of the MSBA. * **Reliability and Redundancy:** High availability and disaster recovery capabilities are essential. * **COMMBUYS Compliance:** All submissions and transactions must adhere to the Commonwealth's COMMBUYS platform guidelines. * **Supplier Diversity:** Commitment to the Commonwealth's Supplier Diversity Program. Interested vendors should review the full RFR document and attachments, including the "Phone System RFR V2 Final.pdf" for detailed requirements and submission instructions. Contact Siobhan Tolman at siobhan.tolman@massschoolbuildings.org for inquiries.