12/12/2025 at 2PM

Austin

Austin is seeking a new FSM system for improved field operations and customer service

Reference No.

RFP-2025-3128

Description

AE seeks info on a new FSM system to manage field ops, integrate with Oracle CC&B, and improve scheduling, dispatch, tracking, and reporting. The goal is a user-friendly, mobile-accessible solution that boosts efficiency and customer service.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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