Cisco Webex Calling

Delaware State University (DSU) is soliciting proposals for a Cisco Webex Calling solution, as outlined in RFP number DSU260203-CISCOCALLI. The primary purpose of this RFP is to identify a vendor capable of providing a comprehensive and reliable Cisco Webex Calling system. The scope of the project encompasses the complete implementation, configuration, and ongoing support of the Cisco Webex Calling platform. This includes but is not limited to system design, hardware and software procurement, installation, integration with existing DSU infrastructure, user training, and long-term maintenance and support. Key requirements detailed in the RFP documents ("DSU260203-CISCOCALLI-rfp.docx" and "DSU260203-CISCOCALLI-overview.docx") likely include: * Adherence to state of Delaware procurement guidelines. * Specific technical specifications for the Cisco Webex Calling implementation. * Requirements for system security and data privacy. * Service Level Agreements (SLAs) for system uptime and support response times. * Detailed cost breakdown, including initial implementation costs and ongoing maintenance fees. * Demonstrated experience and expertise in deploying and managing Cisco Webex Calling solutions, preferably within an educational environment. Interested vendors should consult the attached documents for a complete understanding of the requirements and submission guidelines. Contact Zach Chaudhry at zchaudhry@desu.edu for further inquiries.