Case Management Software

The Delaware Department of Labor (LAB) is soliciting proposals (RFP# LAB25454-CASE_MANAG) for a Case Management Software solution. The primary purpose of this RFP is to identify a vendor capable of providing and implementing a comprehensive software system to manage the Department's case management processes. The scope of the project includes, but is not limited to, the provision, implementation, and ongoing support of a case management software system. Key requirements include the software's ability to manage cases, track relevant data, generate reports, and integrate with existing Department of Labor systems (as detailed in the attached documents). Interested vendors should review the full RFP document (LAB25454-CASE_MANAG-rfp.pdf) and associated attachments, including application A and B spreadsheets (LAB25454-CASE_MANAG-appA.xlsx, LAB25454-CASE_MANAG-appB.xlsx) and advertisement documents (LAB25454-CASE_MANAG-ad1.pdf, LAB25454-CASE_MANAG-ad2.pdf), available at the provided source URL. All questions and proposals should be directed to Kimberly Snowden at kimberly.snowden@delaware.gov.