RFP for Text Message & Social Media Archiving Services

The City of Merced (City) Information Technology Department is soliciting proposals from qualified vendors (Proposer) to providetext message (SMS)andsocial media account archiving services. The City seeks to enter into an agreement with a Proposer experienced in secure, reliable, and legally compliant archiving digital communications related to official City business. The City requires an archiving solution that ensures compliance with public records retention laws and that can support discovery, audit, and transparency efforts. Therefore, City is looking for a well-qualified company (Provider) capable of delivering a comprehensive solution that minimizes manual processes, is user friendly, and includes responsive customer support. To see the full details of this solicitation, please download all pertinent documents in the link(s) below: