RFPs

Texas Workforce Commission

Caller Name Optimization Services

Texas Workforce Commission

Texas Workforce Commission is seeking a caller name optimization solution for brand protection and trusted call experiences

Reference No.

RFP-2025-3128

Description

The Texas Workforce Commission (TWC) is seeking bids for a Caller Name Optimization (CNO) solution that helps enterprises monitor the use of their brand across the telecom ecosystem, protect their reputation, and deliver trusted call experiences to connect and engage with Customers

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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