911 - Solacom Maintenance

Jacksonville, City of

Jacksonville City is seeking Solacom system maintenance for 911 phone and mapping software updates.

Reference No.

RFP-2025-3128

Description

2nd Tier maintenance services for Solacom systems from October 1, 2025 to September 30, 2026 for services including upgrades, updates, and patches for the phone and mapping software and related components for 911. This solicitation has some or all Local funding, additional requirements may apply.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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