Cisco Customer Experience (CX) Enterprise Agreement (EA)

Orange County CEO/Information Technology

Orange County IT is seeking a Cisco support and licensing agreement for voice, network, and security asset maintenance

Reference No.

RFP-2025-3128

Description

Maintains a cisco services full coverage (SFC) agreement for enterprise cisco hardware maintenance and support (smartnet), as well as a cisco enterprise licensing agreement (EA 3.0) for software licensing to support the county s voice, network, and security cisco assets. Q&A deadline October 31, 2025, before 2:00 pm. The initial term of this Contract shall become effective Thursday, January 1, 2026, upon execution of all necessary signatures, whichever is later, and shall continue for five (5) calendar years This solicitation has some or all Local funding, additional requirements may apply.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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