Enterprise Endpoint Support Services (EESS) Request for Information (RFI)

NASA/ Jet Propulsion Laboratory

NASA/Jet Propulsion Laboratory is seeking enterprise endpoint support services for a next-generation IT solution

Reference No.

RFP-2025-3128

Description

Provide and manage a next-generation Enterprise IT support services solution. This comprehensive solution must integrate a 24x7 Service Desk, advanced AI-enabled tools, efficient on-site deskside support, and complementary engineering, cybersecurity, and ITSM development resources. Total Small Business. This solicitation has some or all Federal funding, additional requirements may apply. Questions due by 1/21/2026.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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RFP Submission Requirements for NASA JPL Endpoint Support

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