Assist Support PlanSole Source

Westchester County - Bureau of Purchase and Supplies

Westchester County is seeking LABWORKS software support and updates for system maintenance

Reference No.

RFP-2025-3128

Description

Project includes License Software and Documentation Updates (excluding Bartender & Crystal Reports Software); 800 Support Number; Telephone Help Desk; Email Support; Remote Support Sessions; Escalation Process and access to LABWORKS webinars and workshops. LABWORKS System SQL Database Current LABWORKS Version 7.1 (15) LABWORKS Original Full User licenses Added Components:(2) LABWORKS Full User Licenses (2019) Bartender 3 Printer Edition LABWORKS Report Designer Module. Sole source to Labworks, LLC This solicitation has some or all Local funding, additional requirements may apply.

This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, redual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and audit-ready reporting. This Request for Proposal (RFP) is issued by Kansas City Board of Public Utilities ('Purchaser') for a Workforce Management Software solution. The scope includes absence management, scheduling, time & labor, and related automations to improve productivity, reduce manual review, and support effective allocation of resources. Modules should support configurable rules, role-based permissions, and

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